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Calling Accounts
Making calls from your Contract Mobile

HOW TO MAKE A CALL FROM A UK CONTRACT MOBILE

STEP 1 Dial the 0800 xxx xxxx or 020 0001 xxxx or 0208 xxx xxxx Access number and press "send"

STEP 2 Follow the instructions and dial your International number, starting with 00.

WARNING:
DO NOT PRESS "SEND" AFTER DIALLING YOUR DESTINATION NUMBER, as this will start a fresh call on your Mobile, for which you will be charged by the Mobile Operator at THEIR rate!!

That is it! Simple isn't it?

HERE IS A HANDY TRICK WHEN USING MOBILES

When using a Mobile to access easy-dial, here is what you can do to avoid having to dial the access number and your International destination number all the time. All you do is add a "pause" between the easy-dial access number and your International estination number.

For Example, if you are calling Mum in Australia, the access number is 0800 949 6619. So, you need to set up a new entry in your address book called "Mum", and

  1. Enter the easy-dial access number, 0800 949 6619
  2. Enter a "pause". This is done as follows, depending on yourmake of phone:
    • Nokia Phones: A "p" will appear after you press star (*) 3 times.
    • Siemens / Panasonic Phones: A "+" will appear after you press and hold zero (0).
    • Motorolla/ Sony/Ericsson: A "p" will appear after you press and hold star (*).
  3. Now enter your International destination number in full, including 00, and press "save".

You are now ready to go! Next time you want to call mum, find her in your address book and press call. For full instructions, please refer to your Mobile Phone instruction booklet, or contact the manufacturer.

HERE IS ANOTHER HANDY TRICK WHEN USING MOBILES

You can programme our access number in your mobile phone by saving it as a speed dial, followed by the letter p (pause), as above. For example, Speed dial Number 2 - 0800 949 6619p . For Nokia phones you can get this by pressing *** . Please consult your Mobile phone user manual for other brands. Once the speed dial is set up, you should be able to activate the speed dial and then dial your destination number without pressing "send".

CALLING FROM A UK CONTRACT MOBILE

Most Mobile phone providers include 020/0207/0208 numbers in their FREE Call minutes packages. We therefore provide an 020/0208 access number.

In addition, currently, our 0800 access numbers are passed by Orange (provided you are on a contract), for free. But, we cannot guarantee that this facility will remain free in future.

Please make sure you check the charges for 0800 and 0208 accessnumbers with your Mobile provider first before making your call. To help you check out the rates charged, here are the helpline numbers for the larger Mobile providers:

Orange 0800 801080

Vodafone 07836 191 191

O2 08705 214 000

T-Mobile 08454 121 121

Virgin 0845 6000 789

 

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