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Customer Services
Phone or Fax to
0844 804 2803
Option 4
during service hours 9.30am to 5.30pm Monday to Friday
SMS +447860003060
Access Numbers
 


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Calling RatesOpen an AccountManually top-up your account - WAM recommended though !Web Account Management - access your account on-line
Open a CallBack Account
Open a SECURE e-d Callback Account On-Line!
Our Customer Services are available on 0844 804 2803 Option 4 to answer any query you may have.
You may terminate the Account at any time and the unused balance refunded either by Credit Card credit or by cheque (depending on method of original payment), less a small administration fee of 10% of the credit balance remaining (minimum £5.00).
We will process your account details and send you full instructions by e-mail.
(* indicates that an entry is required.)
Your Details:
Title
First Name
Last Name
Company (if applicable)
Address Street
Street 2
City
County / State
Country
Postal Code / ZIP
E-mail
Contact Phone

Mobile Number		  

Which Country will you be calling FROM?

What will be your MAIN calling destination? 		 
If CallBack, please enter the CallBack number here:  
Is this a mobile or landline?

Your Credit / Debit Card:

We regret that we cannot accept American Express or Diners Club
Name on Card
Type of Card
Card Number
Country of Issue:  
Card Security Number:   (the Card Security Number is on the reverse of your card - last three digits)
Card Issue Number
(Maestro/Solo)		  
Start Date: /
Expiry Date:   / 
Amount

£

Different Address:
To avoid delays, please complete this section if your current address is different from your credit card registered address.
Registered Address Street
Registered Street 2
Registered City
Registered County/State
Registered Country
Registered Postal Code

Auto Top-up: (Recommended)
The auto top-up facility is actioned whenever your account falls to below £5. Your account is recredited with £25 and your credit card debited accordingly; saving you the worry of running out of credit and having to top-up.
£5     None

Super Auto Top-up:
 As auto top-up above, but your account is re-credited with £55 and your credit card debited with £50; giving you a 10% extra bonus.
Yes     No

 

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NB. On submission of your order you will be forwarded to a confirmation page to check all of the above details.

Customer Services hours on 0844 804 2803 are now 9.30am to 5.30pm Monday to Friday (UK time) – applications received by email outside these hours will continue to be monitored and processed as soon as possible. Please refer to our customer charter.

Remember that your mobile network provider may charge you to access this service.

There will be a surcharge of at least 15p per minute when using BT public payphones.

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